Information Technology

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How to Win at CRM: Strategy, Implementation, Management

1st Edition

Featured

Seth Kinnett
July 13, 2017

This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the exist...

A Practical Introduction to Enterprise Network and Security Management

1st Edition

Featured

Bongsik Shin
July 12, 2017

Computer networking and cybersecurity are challenging subjects, partly because of the constant rise and fall of related technologies and IT paradigms. As the title implies, much focus of this book is on providing the audience with practical, as well as, theoretical knowledge necessary to build a sol...

Intrusion Detection and Prevention for Mobile Ecosystems

1st Edition

Featured

Georgios Kambourakis, Asaf Shabtai, Constantinos Kolias, Dimitrios Damopoulos
September 6, 2017

This book presents state-of-the-art contributions from both scientists and practitioners working in intrusion detection and prevention for mobile networks, services, and devices. It covers fundamental theory, techniques, applications, as well as practical experiences concerning intrusion detection a...

Understanding the New European Data Protection Rules

1st Edition

Featured

Paul Lambert
September 21, 2017

Compared to the US, European data and privacy protection rules seem Draconian. The European rules apply to any enterprise doing business in the EU. The new rules are far more stringent than the last set. This book is a quick guide to the directives for companies, particularly US, that have to comply...

Phoenix Leadership for Business: An Executive's Strategy for Relevance and Resilience

1st Edition

Valentina Gokenbach
November 13, 2018

The world continues to ride a wave of turmoil, challenging leaders like never before. New laws, competitive markets and the need to respond to the demands of corporate boards and stockholders unnerve even the most senior of leaders resulting in progressively shorter tenures of those in leadership...

Information Security Management Handbook, Fifth Edition: Volume 2

5th Edition

Tipton Harold Tipton
November 12, 2018

Since 1993, the Information Security Management Handbook has served not only as an everyday reference for information security practitioners but also as an important document for conducting the intense review necessary to prepare for the Certified Information System Security Professional (CISSP)...

Profiling Hackers

1st Edition

Raoul Chiesa
November 12, 2018

Complex and controversial, hackers possess a wily, fascinating talent, the machinations of which are shrouded in secrecy. Providing in-depth exploration into this largely uncharted territory, Profiling Hackers: The Science of Criminal Profiling as Applied to the World of Hacking offers insight into...

Software Defined-WAN for the Digital Age: A Bold Transition to Next Generation Networking

1st Edition

David W. Wang
November 06, 2018

SD-WAN is an advanced networking approach that creates hybrid networks to integrate broadband or other network services into the corporate WAN, not only just handling general business workloads and traffic, but also being capable of maintaining the performance and security of real-time and...

iOS App Penetration Testing and Security

1st Edition

Swaroop Yermalkar
October 31, 2018

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Web Wisdom: How to Evaluate and Create Information Quality on the Web, Third Edition

3rd Edition

Marsha Ann Tate
October 26, 2018

The World Wide Web has undergone tremendous growth since the first edition of Web Wisdom: How to Evaluate and Create Information Quality on the Web was conceived and written in the mid-to-late 1990s. The phenomenal global expansion of the internet together with the increasing sophistication of...

Information Security Governance: Framework and Toolset for CISOs and Decision Makers

1st Edition

Andrej Volchkov
October 25, 2018

This book presents a framework to model the main activities of information security management and governance. The same model can be used for any security sub-domain such as cybersecurity, data protection, access rights management, business continuity, etc....

Enterprise Process Management Systems: Engineering Process-Centric Enterprise Systems using BPMN 2.0

1st Edition

Vivek Kale
October 24, 2018

This book unravels the mystery of Enterprise Process Management Systems (EPMS) environments and applications, and their power and potential to transform the operating contexts of business enterprises. Like the functionality of Staffware, Salesforce etc., EPMS solutions, training new personnel, or...

The Stances of e-Government: Policies, Processes and Technologies

1st Edition

Puneet Kumar, Vinod Kumar Jain, Kumar Sambhav Pareek
October 24, 2018

This book focuses on the three inevitable facets of e-government, namely policies, processes and technologies. The policies discusses the genesis and revitalization of government policies; processes talks about ongoing e-government practices across developing countries; technology reveals...

Medical Ethics: A Reference Guide for Guaranteeing Principled Care and Quality

1st Edition

Eldo Frezza
October 24, 2018

Medical ethics is a system of moral principles that apply values to the practice of clinical medicine and in scientific research. Medical ethics allow for people, regardless of background, to be guaranteed quality and principled care. It is based on a set of values that professionals can refer to...

The Healthcare Collapse: Where We've Been and Where We Need to Go

1st Edition

Eldo Frezza
October 24, 2018

The evolution of the healthcare system in the U.S. has seen numerous changes in the last 30 years where fee-for-service was the mainstay of reimbursement models and hospitals were managed by physicians and patient care was key. The early 1990’s saw the emergence of HMOs and other managed care...

The CIO’s Guide to Information Security Incident Management

1st Edition

Matthew William Arthur Pemble, Wendy Fiona Goucher
October 22, 2018

This book will help IT and business operations managers who have been tasked with addressing security issues. It provides a solid understanding of security incident response and detailed guidance in the setting up and running of specialist incident management teams. Having an incident response plan...

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