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DOE Simplified: Practical Tools for Effective Experimentation, Third Edition

3rd Edition

Featured

Mark J. Anderson, Patrick J. Whitcomb
May 19, 2015

Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Supplying reader...

Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition

3rd Edition

Featured

David Mann
October 22, 2014

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...

Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

1st Edition

Featured

Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture Change

1st Edition

Featured

Robert B. Hafey
November 24, 2014

A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...

Labor in the Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights

1st Edition

Abdallah M. Elshaer, Asmaa M. Marzouk
May 24, 2019

An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more....

A Six Sigma Approach to Sustainability: Continual Improvement for Social Responsibility

1st Edition

Holly A. Duckworth, Andrea Hoffmeier
May 23, 2019

In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company...

Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications

1st Edition

Art Weinstein, William C. Johnson
May 23, 2019

First Published in 1999: This book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s)....

Peak Performance: How to Achieve and Sustain Excellence in Operations Management

1st Edition

Patricia Melton Allen, Frances E. Alston, Emily Millikin DeKerchove
May 21, 2019

The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the...

Leaner Six Sigma: Making Lean Six Sigma Easier and Adaptable to Current Workplaces

1st Edition

Terra Vanzant Stern, PhD
May 21, 2019

Since the 1980s, Lean and Six Sigma have been used independently to make existing processes better, faster and more cost effective. For almost twenty years, countless companies have embraced the power of blending the two process improvement methodologies. This has resulted in major financial...

Linking Health and Education for African American Students' Success

1st Edition

Nadine M. Finigan-Carr
May 21, 2019

The linkages between a student’s health and a student’s ability to learn have been well established. Children who are sick stay home; and, children at home cannot learn if they are not in school leading to increased dropout rates among other educational outcomes. However, an understanding of this...

Business Innovation and Development in Emerging Economies: Proceedings of the 5th Sebelas Maret International Conference on Business, Economics and Social Sciences (SMICBES 2018), July 17-19, 2018, Bali, Indonesia

1st Edition

Irwan Trinugroho, Evan Lau
May 14, 2019

Business Innovation driven by the advancement of technology has dramatically changed the business landscape over recent years, not only in advanced countries but also in emerging markets. It is expected that business innovation could help achieve economic inclusion, which has been a global...

Enterprise Alignment and Results: Thinking Systemically and Creating Constancy of Purpose and Value for the Customer

1st Edition

Chris Butterworth
May 14, 2019

To succeed, an organization must cultivate management systems that effectively align their work and behaviors with principles and direction. These systems should be simple, comprehensible, actionable, and standardized. Establishing alignment in every value stream of an organization will ultimately...

An Introduction to Excel VBA Programming: with Applications in Finance and Insurance

1st Edition

Guojun Gan
May 12, 2019

Excel Visual Basic for Applications (VBA) can be used to automate operations in Excel and is one of the most frequently used software programs for manipulating data and building models in banks and insurance companies. An Introduction to Excel VBA Programming: with Applications in Finance and...

Starting Lean from Scratch: A Senior Leader’s Guide to Beginning and Steering an Organizational Culture Change for Continuous Improvement

1st Edition

Brent Donald Timmerman
May 09, 2019

What if the problem is you? For organizations just preparing to begin a continuous-improvement (CI) journey, the behaviors of the leadership must transform dramatically for the Lean toolkit to succeed. Many organizations invest in training colleagues about the power of the tools but fail to address...

Digital Quality Management in Construction

1st Edition

Paul Marsden
May 07, 2019

Much has been written about Building Information Modelling (BIM) driving collaboration and innovation, but how will future quality managers and engineers develop digital capabilities in augmented and video realities, with business intelligence platforms, robots, new materials, artificial...

The Organizational Alignment Handbook: A Catalyst for Performance Acceleration

1st Edition

H. James Harrington, Frank Voehl
May 07, 2019

First published in 2012, in the same way that a well-defined approach is needed to develop an effective strategic plan, an equally well-designed approach is needed to support the alignment of your organization's structure, management concepts, systems, processes, networks, knowledge nets, training,...

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